Store policy
Customer service
At Aikonik Beauty we don't believe in automated responses or "no-reply".
We believe in real, clear, and human care.
If you have any questions about a product, an order, shipping, returns, or simply need advice before buying, we're here to help. Our team will provide personalized service to ensure your experience is as seamless as the results we strive for in every formula.
📦 Orders and shipments
💬 Product inquiries
🔁 Exchanges and returns
✨ Personalized advice
Write to us and we will respond as soon as possible, with clear and straightforward solutions.
Because taking care of your skin also starts with taking care of yourself as a customer.
Payment methods
All payments are processed through trusted third-party providers who use encryption and security protocols in accordance with current regulations on electronic transactions. Aikonik Beauty does not store, retain, or have access to sensitive financial information, including payment card details.
Privacy and Security
At Aikonik Beauty we take your privacy and the protection of your personal data very seriously.
All the information you share with us is used exclusively to manage your orders, provide you with a better shopping experience, and communicate with you when necessary. We never sell or share your data with third parties for commercial purposes unrelated to our business.
We implement appropriate technical and organizational measures to ensure your data is protected against unauthorized access, loss, or misuse. Transactions on our website are processed through secure payment platforms that meet the security standards required for e-commerce.
Your data is processed in accordance with current data protection regulations, including the General Data Protection Regulation (GDPR), and you can exercise your rights of access, rectification, cancellation or opposition at any time by writing to us through our contact channels.
Shopping at Aikonik Beauty is a safe, transparent and trustworthy experience.